Senior Health Communications Specialist
The Social Marketing and Communication (SMC) department within FHI 360’s U.S. Programs is a national leader in applying a science-based approach to social marketing and communication to address public health and other challenges in the U.S. SMC currently implements a diverse portfolio of social marketing, public relations, communication, and training and technical assistance projects in the U.S. that are funded by the Centers for Disease Control and Prevention, National Institutes of Health, private associations, and foundations. In the past decade, our team has worked on issues such as diabetes, emergency and pandemic preparedness, obesity prevention, sexual health, HIV, cancer, asthma, immunizations, violence prevention, access to health care, and tobacco control and cessation. Samples of our work can be viewed at smcgallery.fhi360.org.
The Senior Health Communications Specialist (Health Communication Specialist III) is a key position that will lead the development and implementation of two special initiatives within SMC’s HIV Communication Team. The team supports CDC with the implementation of the Let’s Stop HIV Together campaign in the Unites States, along with other projects within SMC.
Please note: Eastern Time business hours are required for this position.
Key tasks will include:
- Providing leadership and day-to-day management of two special initiatives: one focused on promoting an HIV self-testing mini-campaign; the other aimed at reaching transgender women.
- Managing various communication processes and workflows in support of strategic communication needs.
- Serving as a trusted communication advisor of consumer communication needs, content development, review, and approval.
- Working closely with the creative development task manager and other task managers to coordinate activities and meet deadlines.
- Liaising with clients and acting as a main point of contact for all creative requests.
- Working closely with task managers on message strategy and key message development.
- Writing copy and content for a broad range of materials, including video, radio, print, and digital promotional items, social media posts, consumer materials (factsheets, brochures, infographics, website content, etc.), outreach products (toolkits, partner emails, recruitment letters), and project management resources (communication plans, creative briefs, strategy documents, and summary reports).
- Collaborating with Design Lab, FHI 360’s in-house graphic design group, on creative development needs.
- Translate consumer testing and research findings into persuasive communication products.
- Draft campaign work plans, creative briefs, and reports.
- May provide operational and technical support as needed such as writing and/or reviewing monthly technical reports, updating work plans, etc.
- Coordinate with subcontractors, vendors, researchers, other team members, partners, and clients to establish workflows and timelines and keep them up to date.
- Use good judgement to monitor and address client issues in a timely manner and keep senior project management apprised of activity progress and barriers.
- Contribute to business development efforts, including proposal strategy, writing support, and development of speculative creative.
- Provide creative development and writing support to other projects as needed.
- Contribute to the team’s upbeat culture of innovation, customer service and excellence.
- Bachelor’s degree in advertising, Public Relations, Journalism, English, Communications, health promotion or related field.
- 8+ years’ experience with strategic communication, health communication, marketing, outreach, public relations, advertising, promotion, or other communications methods required.
- Excellent judgment and demonstrated ability to build and maintain positive relationships with external clients.
- Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Experience working with CDC is not required, but is considered a major plus.
- Familiarity with SharePoint and web-based content management platforms a plus
- Expertise with Microsoft Office Suite including Teams.
- Excellent technical and creative writing skills. Demonstrated experience in translating public health science into persuasive, digestible copy for consumers and professionals.
- Thrives in high volume, dynamic environments and operates effectively amongst ambiguity.
- Strong organizational skills and ability to project manage with efficiency and diplomacy.
- Experience working on communication projects for CDC a major plus.
- Agency or large media campaign experience a plus.
- Expertise in sexual health, including HIV prevention and treatment, a major plus.
- Spanish-language fluency, both written and spoken, a plus but not required.
- Demonstrated knowledge of health communication and/or social marketing principles.
- Ability to work independently as well as part of a heavily matrixed team.
- Ability to prioritize and competently manage a variety of activities with multiple deadlines.
- Excellent written and verbal communication skills.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit/stand for extended periods of time.
- Ability to lift/move 5 – 50 lbs.
Up to 10% – 25%
Pay Equity and Benefits:
The expected hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.
Base salary is only one component of our offer. FHI 360 contributes 12% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.
Hiring Salary Range: $90,000 – $105,000
Disclaimer: Note the Compensation Band that appears on the job description is associated with those jobs assigned to the US Salary Structure and employees that are paid from US payroll. The Compensation Band for all national local employees aligns to the Compensation Structure based on the Country location of the job.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.
FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
FHI 360 staff working in the United States are required to be fully vaccinated for COVID-19, regardless of the type of project or client they serve, or of their employment status (full/part-time, remote, telework, or in-office), unless an accommodation applies. FHI 360 complies with federal, state, and local laws with regard to accommodations related to this policy. Full vaccination is currently defined as two weeks after the second dose in a two-dose series, such as the Pfizer-BioNTech or Moderna vaccine, or two weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine. Booster doses are not required at this time.